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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Shipping & Delivery
- If you placed an order for in stock items before 11am your order may be shipped the same day. Most orders for in stock items will be shipped the next business day. Some items on this website are special order items and will be drop shipped whenever possible to speed delivery. If drop shipping isn't possible, your item(s) will be shipped as soon as they hit our door. We want you to be happy so we will work hard to get you your parts quickly.
- Privacy & Security
- We will not sell, share, or otherwise abuse your personal and or contact information ever...for anything.
- Returns & Replacements
- Returns are accepted WITHIN 30 DAYS OF PURCHASE and parts that are defective upon delivery will be repaired or replaced at our discretion. A 10% RE-STOCKING FEE WILL BE APPLIED TO ALL RETURNS UNLESS THE RETURN IS BECAUSE OF A MISTAKE ON OUR BEHALF OR BECAUSE THE PART IS DEFECTIVE. Please inspect your parts upon delivery and call us if you have any concerns. If your not happy, we're not happy.
- Ordering
- We will always accept orders over the phone. You can also place orders by using the certified secure shopping cart on this website.
- Payment, Pricing & Promotions
- We accept payment with credit cards over the phone and on this website. We can also bill you through Paypal if you call us to place an order. If you prefer to send us a certified check or money order, you must make it payable to Native Custom Baggers and send to:
- Native Custom Baggers, 5147 Lands End Drive, Kalamazoo, MI 49009
- Viewing Order Status Online:
- Our current website won't allow customers to log in to view orders so please call if you would like a status update on your order. 269-276-9200.